Return Policy:If you are dissatisfied with a product we have shipped you then you may return it by obtaining a Return Authorization Number from our parts dept . Call 1 866 886 6893 A 20 % restocking charge will apply to any normally stocked product unless the product is defective or damaged in shipping . Special order parts are not returnable and this will be indicated on your invoice or order prior to shipping . A 100 % deposit is required prior to ordering any special order part. Electrical parts are not returnable , if you believe you have received a defective electrical product then we will replace it for you during the warranty period . Call our parts dept for a Return Authorization Number first .Return shipping costs would be at the customers expense unless a defective or damaged product has been shipped or in the event we have shipped you a product which does not fit your application then we will pay the shipping costs . If we are paying for any returned product we will issue you a prepaid waybill by a shipper of our choice and the product must be returned with this waybill otherwise there may be a shipping charge . If a defective returned product is returned to us and not found to be defective then the product is subject to a restocking charge and shipping charges at our discretion . In the event we ship you a product we will provide you with a tracking number so you can track the shippers delivery process . In the event the product is lost in shipping we will make every attempt to locate the product first . If the product can not be located within 7 days we will ship a replacement product to you at our expense .